Hotel Management - HMD

Academic Term

Notes

Online Course Fee: $15. Enrollment is combined with BUS 112-3001. This class is WEB-BASED and offered asynchronously as a traditional online class. Students must log into Canvas on the first day of class or risk being dropped for non-attendance.

Section

3001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

120

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

WebCollege • 08/25/25–12/13/25

Department Phone

673-7132

Notes (For Filter)

Class Subject Abbr

HMD

Facilitating the Customer Experience

kwall — Thu, 06 Feb 2025 17:17:13 +0000

Facilitating the Customer Experience kwall Thu, 02/06/2025 - 09:17 AM

Course ID

135384

Topic ID

Course Location

Academic Term

Notes

Lab Fee: $47. In the event of public health restrictions or other emergencies, classes may need to be changed to Web-Live, Web, or Hybrid instruction modes. Students will be notified by instructors and/or academic departments of any required changes.

Section

1001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Explore the skills and tools necessary to design and facilitate optimal customer experiences in the global hospitality industry.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

220

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

12:30–1:45 p.m. • T TH • Dandini Campus • 08/26/25–12/11/25

Department Phone

673-7132

Notes (For Filter)

Prerequisites (For Filter)

Pre-requisite: HMD 101 and completion of ENG 101 or equivalent.

Class Subject Abbr

HMD

Introduction to Hospitality

kwall — Thu, 06 Feb 2025 17:17:13 +0000

Introduction to Hospitality kwall Thu, 02/06/2025 - 09:17 AM

Course ID

103396

Topic ID

Course Location

Academic Term

Notes

Online Course Fee: $15. This class is WEB-BASED and offered asynchronously as a traditional online class. Students must log into Canvas on the first day of class or risk being dropped for non-attendance.

Section

3001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Survey of the history, likely direction, and dynamics of the hospitality industry from the perspective of the global economy, with emphasis on the wide variety of career opportunities.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

101

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

WebCollege • 08/25/25–12/13/25

Department Phone

673-7132

Notes (For Filter)

Class Subject Abbr

HMD

Introduction to Hospitality

kwall — Thu, 06 Feb 2025 17:17:13 +0000

Introduction to Hospitality kwall Thu, 02/06/2025 - 09:17 AM

Course ID

103396

Topic ID

Course Location

Academic Term

Notes

In the event of public health restrictions or other emergencies, classes may need to be changed to Web-Live, Web, or Hybrid instruction modes. Students will be notified by instructors and/or academic departments of any required changes.

Section

1001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Survey of the history, likely direction, and dynamics of the hospitality industry from the perspective of the global economy, with emphasis on the wide variety of career opportunities.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

101

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

11:00 a.m.–12:15 p.m. • T TH • Dandini Campus • 08/26/25–12/11/25

Department Phone

673-7132

Notes (For Filter)

Class Subject Abbr

HMD

Front Office Operations

kwall — Mon, 09 Dec 2024 19:39:34 +0000

Front Office Operations kwall Mon, 12/09/2024 - 11:39 AM

Course ID

134895

Topic ID

Course Location

Academic Term

Notes

Section

1003

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

A systematic learning approach to front office procedures where the flow of business through a hotel, from the reservations process to check-out and account settlement, is explored in detail. Various elements of effective front office management will be examined, paying particular attention to the planning and evaluation of front office operations.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

203

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

3:30–4:45 p.m. • T TH • Dandini Campus • 01/28/25–05/15/25

Department Phone

673-7132

Notes (For Filter)

Prerequisites (For Filter)

Prerequisite: HMD 101

Class Subject Abbr

HMD

Foundations of Hospitality Leadership

kwall — Tue, 06 Aug 2024 21:17:08 +0000

Foundations of Hospitality Leadership kwall Tue, 08/06/2024 - 02:17 PM

Course ID

135383

Topic ID

Course Location

Academic Term

Notes

Section

1001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Theories of leadership are introduced and examined in the context of personal leadership, team dynamics, emotional intelligence, coaching, and ethics. Success factors related to competencies, skills, and leader behaviors are investigated. The challenges of leading diverse groups are explored including cultural, gender, and generational differences.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

225

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

2:00–3:15 p.m. • T TH • Dandini Campus • 01/28/25–05/15/25

Department Phone

673-7132

Notes (For Filter)

Prerequisites (For Filter)

HMD 101 and ENG 102

Class Subject Abbr

HMD

Class Materials

No Cost

Introduction to the Customer Experience

kwall — Tue, 06 Aug 2024 21:17:08 +0000

Introduction to the Customer Experience kwall Tue, 08/06/2024 - 02:17 PM

Course ID

135385

Topic ID

Course Location

Academic Term

Notes

Section

1001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

120

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

12:30–1:45 p.m. • T TH • Dandini Campus • 01/28/25–05/15/25

Department Phone

673-7132

Notes (For Filter)

Class Subject Abbr

HMD

Introduction to Hospitality

kwall — Tue, 06 Aug 2024 21:17:07 +0000

Introduction to Hospitality kwall Tue, 08/06/2024 - 02:17 PM

Course ID

103396

Topic ID

Course Location

Academic Term

Notes

Online Course Fee: $15. Online classes are accessible the Monday of the week the class begins.

Section

3001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Survey of the history, likely direction, and dynamics of the hospitality industry from the perspective of the global economy, with emphasis on the wide variety of career opportunities.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

101

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

WebCollege • 01/27/25–05/17/25

Department Phone

673-7132

Notes (For Filter)

Online Course Fee: $15. Online classes are accessible the Monday of the week the class begins.

Class Subject Abbr

HMD

Facilitating the Customer Experience

kwall — Thu, 08 Feb 2024 17:46:19 +0000

Facilitating the Customer Experience kwall Thu, 02/08/2024 - 09:46 AM

Course ID

135384

Topic ID

Course Location

Academic Term

Fall 2024

Notes

Section

1001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Explore the skills and tools necessary to design and facilitate optimal customer experiences in the global hospitality industry.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

220

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference

Crytime Formatted

12:30–1:45 p.m. • T TH • Dandini Campus • 08/27/24–12/12/24

Department Phone

673-7132

Notes (For Filter)

Prerequisites (For Filter)

Pre-requisite: HMD 101 and completion of ENG 101 or equivalent.

Class Subject Abbr

HMD

Introduction to Hospitality

kwall — Thu, 08 Feb 2024 17:46:18 +0000

Introduction to Hospitality kwall Thu, 02/08/2024 - 09:46 AM

Course ID

103396

Topic ID

Course Location

Academic Term

Fall 2024

Notes

Section

3001

Minimum Units (Decimal)

3.00

Maximum Units (Decimal)

3.00

Description

Survey of the history, likely direction, and dynamics of the hospitality industry from the perspective of the global economy, with emphasis on the wide variety of career opportunities.

Class Type

Status

Open

Subject Term Reference

Late Start

Catalog Number

101

Day or Night Section

Day

Is Late Start

Normal Start

Session

Normal

Class Subject Reference